Privacy Policy

Susana Emotional Jewels respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and online store.

1. Personal Data Collection

We collect the following personal data when you interact with us:

• Name, address, phone number, and tax identification number (NIF) for order processing and delivery.
• Email address for order communications and, with your consent, to send newsletters and promotional offers.
• Payment information (securely processed by external providers).
• Technical data such as IP address, browser type, and browsing behavior through cookies and Google Analytics.

2. Use of Data

The data collected is used to:

• Process and deliver orders.
• Issue invoices and comply with legal obligations.
• Communicate offers, news, and marketing campaigns (when authorized).
• Perform statistical analysis and improve website functionality.

3. Data Sharing with Third Parties

We share data only with:

• Shipping companies for order delivery.
• Payment processors to complete transactions.
• Analytics services such as Google Analytics, for statistical purposes.

These third parties have access only to the data necessary to perform their services and are bound to confidentiality and data security obligations.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and for traffic analysis. You can disable cookies in your browser, although this may affect some website functionalities.

5. User Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing data processing.

To exercise these rights, please contact us at: susana@emotionaljewels.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

7. Changes to this Policy

Susana Emotional Jewels reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the date of the latest update.